@INPROCEEDINGS{SCK-SASO-2010,
  author = {{\v{S}e\v{s}um}-{\v{C}avi\'{c}}, Vesna and K{\"{u}}hn, Eva},
  title = {{A}pplying {S}warm {I}ntelligence {A}lgorithms for {D}ynamic {L}oad
	{B}alancing to a {C}loud {B}ased {C}all {C}enter},
  booktitle = {Fourth IEEE International Conference on Self-Adaptive and Self-Organizing
	Systems (SASO)},
  year = {2010},
  pages = {255-256},
  address = {Budapest, Hungary},
  month = {September 27 - October 1},
  publisher = {IEEE Computer Society},
  bibsource = {DBLP, http://dblp.uni-trier.de},
  ee = {http://dx.doi.org/10.1109/SASO.2010.19},
  isbn = {978-0-7695-4232-4}
}